Refund policy
Return Policy
If your purchase did not meet your expectations, please return it for a full refund including sales tax. The following conditions apply:
- Returns are accepted within 10 days from the date you receive your order. You must send us an email at store@sigislajolla.com within the ten day period requesting a return.
- Returned merchandise must be new and unused, with all original tags attached. Footwear must be returned in its original shoe box and placed inside a box.
- Please, note we reserve the right to reject returns on damaged goods that do not pass inspection.
Online Return
To process a return for an online purchase, please email us at store@sigislajolla.com to notify us of your return. Please include your name, order number, and the item you want to return.
The customer assumes all responsibility for return shipping, including generating a shipping label, selecting a carrier, and paying any associated shipping costs. Sigi's Boutique is not responsible for return shipping expenses.
Sigi’s cannot accept responsibility for any packages lost, stolen, or damaged in transit back to us. Please ship or mail all returns to:
Sigi’s Boutique
7888 Girard Ave
La Jolla, CA 92037
Once we receive your return and confirm its condition is acceptable, we will process your refund to the original form of payment within five days. All sales taxes will be refunded as well as the original shipping charges. You will receive an email notification when your order has been refunded.
Please note that we cannot guarantee a refund for any items returned to us without first notifying us via email.
In-Store Return Process
Online orders may be returned to our store. Please bring your item in with your packing slip.